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Come See Us! 

 

iq ipition APPOINTMENTS

All consultations, either ‘in person’ or online, are available by appointment only. Appointments are confirmed 24 hours ahead of the scheduled time. I adhere to a 24 hour cancellation policy. When appointments are cancelled, missed or changed without 24 hours’ notice, a cancellation fee of 100% of the consultation cost may be charged. A 24 hour period allows me to offer the time to another patient who may be on the waiting list.

DISTANCE CONSULTATIONS

Where possible, an in person consultation is preferable. This allows a full assessment of your symptoms and your health history which may include tests and physical examination that are otherwise not possible. When an in person consultation is not possible to arrange, a distance consultation can be conducted either by telephone or Skype, where services I offer are not available locally for the client, provided that neither quality of the service nor the safety of the client are compromised.

Following the online consultation, it may be necessary to order relevant blood and/ or functional lab tests in order to best determine an appropriate course of natural treatment and your individual requirements (testing is usually discussed during the first or second consultation).

Supplements/ herbal remedies are posted nationally and/or internationally. Clients also have an option to order and pay for supplements online from reliable and highly regarded ‘practitioner only’ companies.

Please note that payments for Skype and telephone consultations are required to be made either upfront or at the conclusion of the consultation with the credit card.

Importantly, distance consultations via either Skype or phone cannot be claimed via your private health fund and thus are the out of pocket expenses.

  source site CONSULTATION FEES
PAYMENT METHODS

Consultations are GST-exempt; however, all prescribed supplements/ remedies incur GST (10%).  Payments are due on the day of the consultation. I accept credit cards (MasterCard and Visa), EFTPOS, direct bank deposits or cash payments.

HEALTH FUND REBATES

Private health fund rebates are available for consultations depending on the natural medicine allocations of your fund and the type of private cover (for clients based in Australia).  Please note the rebates do not cover the costs of nutritional supplements/ herbs.  Also, please note that distance consultations (via Skype or telephone) cannot be claimed back with your private health fund at present.